01
Delivery Overview
Processing
1-2 business days
Delivery
2-6 working days
Tracking
Included on every order
Free Delivery
Orders over €50
02
Delivery Costs
Flat-rate delivery
€4.95
Free delivery over
€50
03
Delivery Partners
Most parcels are sent with FedEx and UPS. Depending on your location, we also ship with other reputable couriers.
Primary partner
FedEx
Primary partner
UPS
Also used, depending on location
04
EU Fulfilment Network
Orders are dispatched from multiple EU fulfilment centres to improve delivery times and avoid additional import duties within the EU.
05
Frequently Asked Questions
Most parcels are sent with FedEx and UPS. Depending on your location, we also use other reputable couriers including GLS, La Poste, An Post, DPD and DHL.
Orders are dispatched from EU fulfilment centres located in Ireland, Germany, Spain and the Netherlands.
We primarily ship within Europe. Delivery times may vary depending on destination.
Yes. Every order includes tracking. You will receive a tracking link by email once your parcel has been dispatched. You can also track your order by logging in to Your Member's Vault.
Yes. Once your parcel is on its way, you can manage your delivery directly with the courier using the tracking link in your email, including rescheduling for a different day, leaving delivery instructions, or changing the drop-off point.
Delivery costs €4.95. Orders over €50 qualify for free delivery.
Log in to Your Member's Vault to track your order and manage your deliveries.
Open The Member's VaultNeed help? Contact us