This website is operated by The Scent Vault, a trading name of Zyra Fragrances Limited. Throughout the site, the terms "we", "us" and "our" refer to The Scent Vault and Zyra Fragrances Limited. We offer this website, including all information, tools, and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you engage in our service and agree to be bound by these terms of service, including any additional terms, conditions, and policies referenced here or available elsewhere on the website. These terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Any loyalty programme, rewards scheme, promotional credits, points, discount codes, birthday offers, brand-specific rewards, or similar promotional benefits made available through our website are subject to separate terms and conditions where stated, including our Member's Vault Rewards Terms & Conditions. In the event of any conflict relating specifically to the loyalty programme, the Member's Vault Rewards Terms & Conditions will apply to the extent of that conflict.

Please read these terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services. Any new features or tools added to the current store will also be subject to these terms. We reserve the right to update, change, or replace any part of these terms by posting updates to this page. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these terms, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, and you may not violate any applicable laws in your use of the service, including copyright laws. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these terms may result in termination of your access to our services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding payment card information, may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Payment card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, access to the service, or any contact on the website through which the service is provided, without our express written permission.

Headings are included for convenience only and do not affect these terms.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied on as the sole basis for making decisions without consulting more accurate or more timely sources of information.

This site may contain historical information. Historical information is provided for reference only and is not current. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information on it. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service, or any part of it, at any time without notice.

We are not liable to you or to any third party for any modification, price change, suspension, or discontinuance of the service.

Our store may display prices in currencies other than euro for convenience. Exchange rates, currency conversion, and rounding may vary depending on Shopify, payment providers, and the time of transaction.

Where rewards, points, thresholds, or similar promotional values are shown in a local currency, these are estimates only unless expressly stated otherwise. Final reward eligibility, points earned, and reward redemption values are calculated by reference to our euro based system and may differ slightly from on-screen estimates shown in another currency.

We reserve the right to correct any pricing, conversion, rewards, points, or threshold display errors or inaccuracies at any time, including after an order has been placed, where permitted by law.

Certain products or services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only in accordance with our returns and refunds policy and any rights you may have under applicable consumer law.

We have made every effort to display product colours and images as accurately as possible, but we cannot guarantee that your device will display colours accurately.

We reserve the right, but are not obliged, to limit the sale of products or services to any person, geographic region, or jurisdiction, and we may exercise this right on a case by case basis. We may also limit quantities of any products or services we offer.

All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer made on this site is void where prohibited.

Promotions, discount codes, loyalty rewards, and account-based offers may be subject to separate conditions, including validity periods, product or brand restrictions, account eligibility rules, non-transferability, and non-combination with other offers.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same payment method, or the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address or other contact details provided when the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store and to update your information promptly so that we can complete transactions and contact you when needed.

You are also responsible for ensuring that any profile information submitted for promotions, loyalty benefits, or account-based offers is accurate and up to date. Incorrect, incomplete, or outdated information may affect eligibility for certain rewards, offers, or account features.

For more details, please review our returns and refunds policy. Nothing in these terms affects any rights you may have under applicable consumer law.

We may provide access to third party tools over which we neither monitor nor have control or input. You acknowledge and agree that such tools are provided on an "as is" and "as available" basis without warranties, representations, or conditions of any kind.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you approve of the terms on which tools are provided by the relevant third party providers.

We may also, in the future, offer new services or features through the website. Such features and services will also be subject to these terms.

Certain content, products, and services available through our service may include materials from third parties. Third party links on this site may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third party materials or websites, and we do not warrant and will not have any liability or responsibility for any third party materials, websites, products, or services.

Please review carefully the third party's policies and practices before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the relevant third party.

If, at our request, you send specific submissions, or if you send creative ideas, suggestions, proposals, plans, or other materials without a request from us, you agree that we may edit, copy, publish, distribute, translate, and otherwise use those materials in any medium at any time without restriction.

We are under no obligation to maintain comments in confidence, pay compensation for comments, or respond to comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property or these terms.

You agree that your comments will not violate any rights of any third party and will not contain unlawful, abusive, obscene, or malicious content. You may not use a false email address or otherwise mislead us or others as to the origin of any comments. You are solely responsible for the comments you make and their accuracy.

Your submission of personal information through the store is governed by our privacy policy.

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

This may also include errors relating to promotional pricing, discount codes, rewards, points, loyalty benefits, or eligibility displays.

We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the service except as required by law.

You are prohibited from using the site or its content for any unlawful purpose, to violate laws or regulations, to infringe intellectual property rights, to harass or discriminate against others, to submit false or misleading information, to upload malicious code, to collect the personal information of others, to spam or scrape, or to interfere with the security features of the service or any related website.

You are also prohibited from manipulating promotions, rewards, discount codes, loyalty features, account-based offers, or checkout restrictions in a way that is abusive, fraudulent, misleading, or inconsistent with the intended operation of the website or any programme we make available.

We reserve the right to terminate your use of the service or any related website for violating any prohibited use.

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error free. We do not warrant that results obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time without notice.

Your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered through it are provided on an "as is" and "as available" basis, unless otherwise expressly stated by us, without warranties or conditions of any kind, whether express or implied.

To the fullest extent permitted by law, Zyra Fragrances Limited, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service or any products procured using the service.

Where some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those jurisdictions shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless Zyra Fragrances Limited and its affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these terms or your violation of any law or the rights of a third party.

If any provision of these terms is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these terms without affecting the validity and enforceability of any remaining provisions.

These terms are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any part of these terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our services or any part of them.

These terms of service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the service, superseding any prior agreements, communications, and proposals, whether oral or written.

This includes any separate terms and conditions that apply to specific features, promotions, programmes, rewards, messaging services, or other parts of the website where stated.

Any ambiguities in the interpretation of these terms shall not be construed against the drafting party.

These terms of service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of Ireland.

You can review the most current version of these terms of service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these terms by posting updates or changes to our website.

This may include changes to website functionality, promotions, rewards-related wording, operational rules, account requirements, or other website terms.

It is your responsibility to check this page periodically for changes. Your continued use of or access to the website or the service following the posting of any changes constitutes acceptance of those changes.

Questions about these terms of service should be sent to email us.

If you have a complaint, please contact us first at email us so we can try to resolve it directly.

The company and contact details shown below form part of this page.

The Scent Vault mobile message service is operated by Zyra Fragrances Limited. Your use of the service constitutes your agreement to these mobile terms. We may modify or cancel the service or its features without notice. To the extent permitted by law, we may also modify these mobile terms at any time, and your continued use of the service after any such change constitutes your acceptance of those changes.

By consenting to our SMS or text messaging service, you agree to receive recurring messages from and on behalf of Zyra Fragrances Limited at the mobile number you provided, including service related messages such as order updates and account alerts, as well as promotional messages such as offers and reminders.

You do not have to sign up for this programme to make a purchase, and your consent is not a condition of purchase. Participation is voluntary.

We do not charge for the service, but you are responsible for any message and data charges imposed by your mobile provider. Message frequency may vary.

You may opt out at any time by texting STOP to the relevant number or by using the unsubscribe link in a message where available. You may receive a one time confirmation message. For support or assistance, email email us.

We may change any short code or number used to operate the service at any time and will notify you of these changes where required. Wireless carriers are not liable for delayed or undelivered messages.

You agree to provide us with a valid mobile number. If you change your mobile number, you may need to sign up again for any mobile messaging programme.

To the extent permitted by law, we are not liable for failed, delayed, or misdirected delivery of information sent through the service, any errors in such information, or any action you may or may not take in reliance on the information or service.

To see how we collect and use personal information, please review our privacy policy.